Références d’articles

Cambridge Dictionary. (s. d.). Conflict. https://dictionary.cambridge.org/dictionary/english/conflict  

Campbell, S. (2016) The 10 benefits of conflict. Entrepreneur Magazine. https://www.entrepreneur.com/living/the-10-benefits-of-conflict/279778 

Carson, K., & Westmaas, L. (2022). 1.1 conflict defined. Conflict Management. https://ecampusontario.pressbooks.pub/conflictmanagement/chapter/1-1-conflict-defined/  

familydoctor.org. (2023). Mental health: Keeping your emotional health. https://familydoctor.org/mental-health-keeping-your-emotional-health/ 

Katz, N., & McNulty, K. (1995). Interest-based negotiation. Maxwell School of Citizenship and Public Affairs. https://www.maxwell.syr.edu/docs/default-source/ektron-files/interested-based-negotiation-neil-katz-and-kevin-mcnulty.pdf?sfvrsn=2cd0bff1_7 

Media Partners. (s. d.). Conflict resolution style online quiz. https://www.mediapartners.com/conflict-resolution-style-online-quiz.html  

ourBizniss Productions Pty Ltd. (2018). Conflict Management Styles Assessment. https://pub-media.mediapartners.com/pub/media/amasty/amfile/attach/i8lGMnWu9TC3zRREDYZLBwuJpuDnYLu0.pdf 

Pondy, L. R. (1967). Organizational conflict: Concepts and models. Administrative Science Quarterly, 12 (2), 296-320.

student.be. (2020). Les 6 bénéfices à tirer d’un conflit au travail. https://www.student.be/fr/student-life/les-6-benefices-a-tirer-d-un-conflit-au-travail/ 

Références vidéos

The Gottmann Institute. (2014). Four Horsemen of the Apocalypse. [vidéo] YouTube. https://www.youtube.com/watch?v=1o30Ps-_8is&feature=emb_logo 

PsychologySketchbook. (2016). Thomas Kilmann Conflict Model Instrument. [vidéo] YouTube. https://www.youtube.com/watch?v=PFIydyH2H8Y&feature=emb_logo 

Cahier d'activités sur la résolution des conflits