Credits, References and Resources

Credits, References and Resources

Conflict Resolution Workbook

Article References

Amanda Hudson, A Modern Way To Work (2019)

Campbell, S. (2016) The 10 benefits of conflict. Entrepreneur Magazine.

Cambridge Dictionary. (n.d.). Conflict. https://dictionary.cambridge.org/dictionary/english/conflict  

Carson, K., & Westmaas, L . (2022). 1.1 conflict defined. Conflict Management. https://ecampusontario.pressbooks.pub/conflictmanagement/chapter/1-1-conflict-defined/  

Conflict resolution style online quiz. Employee Training Programs. (n.d.). https://www.mediapartners.com/conflict-resolution-style-online-quiz.html 


Katz, N., & McNulty, K. (1995). Interest-based negotiation. Maxwell School of Citizenship and Public Affairs. https://www.maxwell.syr.edu/docs/default-source/ektron-files/interested-based-negotiation-neil-katz-and-kevin-mcnulty.pdf?sfvrsn=2cd0bff1_7

Mental health: Keeping your emotional health. (2023). familydoctor.org https://familydoctor.org/mental-health-keeping-your-emotional-health/

Pondy, L. R. (1967). Organizational conflict: Concepts and models. Administrative Science Quarterly, 12 (2), 296-320.

Video References

The Gottmann Institute. (2014). Four Horsemen of the Apocalypse. [Video] YouTube. https://www.youtube.com/watch?v=1o30Ps-_8is&feature=emb_logo

PsychologySketchbook. (2016). Thomas Kilmann Conflict Model Instrument. [Video] YouTube. https://www.youtube.com/watch?v=PFIydyH2H8Y&feature=emb_logo


Viewed 1,474 times